All plumbing problems are not the same. Two inches of water in your basement or a leak in your ceiling or floor is urgent. You need to talk to a plumber NOW!
On the other hand, the drip-drip-drip of your kitchen sink is annoying. And probably has been for weeks, but it doesn't need to be fixed in the next hour or two.
What's really annoying is that most plumbers schedule service for these two types of service calls as though they were identical. Not at Aqueduct.
Express vs. Normal Service
At Aqueduct, you have a choice. When you've got an BIG problem that needs fast service - within 59 minutes of when you call - ask for our Express Service. We are available 24 hours a day, 7 days a week, 365 days a year. We guarantee we'll be on the job in 59 minutes or less.
For drips, clogged drains, toilets that don't flush, and non-emergency problems, ask for our normal service. Normal service includes:
Prompt - Appointments are scheduled in a tight, easy to plan for, 2 hour window.
Quality - We use state-of-the-art equipment to bring about unmatched results.
Price - We don't cost more than other plumbers, we simply tell you the whole story up front.
